Gartman E-Commerce: B2B online ordering for flooring distributors With e-commerce, you're always open.
Gartman E-Commerce is a B2B online ordering site for a flooring distributor's customers. Real-time DMS integration gives them up-to-date pricing and product availability, on their terms and from any device.
Why distributors choose Gartman E-Commerce
Orders on their schedule
Customers place orders in their own time, from their chosen device, without waiting for office hours.
Pricing they can trust
Customer-specific pricing and availability come straight from DMS, so what they see online is what they get.
Free up the phones
Self-service ordering and account look-ups free your customer service team for the conversations that need them.
What's included
What your customers can do online.
- See customer-specific pricing
- Search by drill-down, keyword or item number
- Order through a familiar shopping cart
- Choose between multiple ship-to addresses and delivery methods
- View open orders
- Order from previously quoted special prices
- View invoice details, for all invoices or open balances only
- Use an intuitive, friendly interface on any device
Why it matters
Many buyers no longer want to pick up the phone.
Speed of response is how customers judge service today. E-commerce does not replace your relationships or your sales team; it gives your customers another way to reach you when it suits them.
Customers
In their words.
“No matter the day or time Elias Wilf customers can place an order, check stock, confirm pricing, view orders, or review an invoice thanks to Gartman. It allows our customers to manage as much or as little of their account as they feel comfortable doing.”
“After Gartman set up our online store, call volume to our CSR Desk dropped significantly. The online functionality allows customers to do stock checks and place orders. It had an immediate positive impact on our bottom line as well.”
“The online presence we were able to build at Melmart, thanks to Gartman's technology, is an integral part of our sales and a key driver of future business. It allows us to offer the most effective and efficient levels of service for our customers and our vendors.”
More from the platform
Works better together.
DMS Next
The ERP at the center: inventory, orders, purchasing and financials with a real-time executive dashboard.
Learn more →WarehouseGartman Warehouse
Receiving, picking, roll good cuts, transfers and proof of delivery, tied directly to the order.
Learn more →SalesGartman Sales Portal
Customer history, current inventory, quotes and job tracking for reps in the field.
Learn more →AI enablementDMS Connect
Conversational AI, REST APIs and CRM integration grounded in your live ERP data.
Learn more →