These SMS Terms & Conditions (“Terms”) govern your participation in Gartman’s (“Gartman,” “we,” “us”) text messaging program, used to send customer support and account notifications. By providing your mobile number and opting in through one of the methods described in Section 2, you agree to these Terms and to the Gartman SMS Privacy Policy.

These Terms are specific to the SMS program and supplement, rather than replace, any other agreement you have with Gartman.

To participate, you must be at least 18 years old and either the account holder for the mobile number provided or have the account holder’s permission to enroll that number.

You opt in by affirmatively agreeing to receive texts — for example, by checking a consent box at checkout, providing your number in a support ticket and confirming SMS updates, or texting a keyword to our number. Consent to receive SMS messages is never a condition of purchasing any goods or services from Gartman, and it can be withdrawn at any time as described in Section 6.

Through this program, a Gartman team member may send you order and account updates, support ticket status, and service notifications from a Gartman phone number. A typical message might read: “Hello, this is [Name] from Gartman — your support ticket #1234 has been updated. Reply HELP for help, STOP to opt out.”

This program is intended for one-to-one customer service conversations. It is not used for marketing, promotional messaging, or automated bulk campaigns.

Message frequency varies based on your account activity and support interactions — for example, you may receive a message when an order status changes or when a support ticket you opened is updated. We do not send messages on a fixed schedule, and we do not send recurring marketing messages through this program.

Standard message and data rates may apply to every message sent or received, as charged by your mobile carrier. Gartman is not responsible for any charges billed to you by your carrier. Delivery is not guaranteed; carriers are not liable for delayed or undelivered messages. Contact your carrier for details about your plan.

You can control your participation in this program at any time using the following keywords, sent to the same number that messaged you:

You may also opt out or ask questions by emailing support@gartman.com.

This program is provided for legitimate customer support communication only. You agree not to use it to send unlawful, abusive, or harassing content, or to attempt to use the program for automated, bulk, or commercial messaging back to Gartman. Gartman may suspend or terminate your access to the program for misuse.

This SMS program is provided “as is,” without warranties of any kind regarding availability, timeliness, or delivery of messages. To the maximum extent permitted by law, Gartman is not liable for indirect, incidental, or consequential damages arising from your use of, or inability to use, this program, including delayed or undelivered messages caused by your carrier or network conditions outside Gartman’s control.

We may update these Terms from time to time to reflect changes in our SMS practices or applicable law. The “Effective” date at the top of this page reflects the most recent revision. Material changes will be reflected here before they take effect.